Fake Review Policy

At Audacity Capital, we are committed to maintaining transparency, integrity, and trust in every interaction with our traders. We believe that customer reviews should accurately reflect genuine experiences and should never be influenced by misleading practices, financial incentives, or fabricated content.

This Fake Reviews Policy outlines our commitment to authentic customer feedback, explains how we collect and manage reviews, and describes the steps we take to protect our community from fake reviews, impersonation, and review manipulation.

The purpose of this policy is to:

• Promote honest and transparent customer feedback.
• Prevent the publication or promotion of fake or misleading reviews.
• Protect traders from review manipulation and brand impersonation.
• Maintain confidence in the integrity of Audacity Capital's reputation.

This policy applies to all reviews relating to Audacity Capital, regardless of whether they are published on our website, third-party review platforms, social media, or any other public channel.

A fake review includes, but is not limited to:

• Reviews submitted by individuals who have never used Audacity Capital's services.
• Reviews containing fabricated or misleading trading experiences.
• Reviews created solely to manipulate public perception or platform ratings.
• Reviews published under false identities or impersonating genuine customers.
• Reviews generated using automated systems or artificial intelligence without representing a genuine customer experience.
• Reviews published on behalf of another individual or organisation without authorisation.

Audacity Capital is committed to ensuring that customer reviews remain authentic and unbiased.

We do not:

• Purchase fake reviews.
• Pay individuals to publish positive reviews.
• Offer financial rewards, discounts, or incentives in exchange for positive feedback.
• Request customers to modify or remove genuine negative reviews.
• Publish reviews on behalf of customers.
• Manipulate review scores or ratings.

We encourage customers to provide honest feedback based solely on their personal experience with our services.

We may invite customers to share feedback after using our services. Requests for reviews are made without any expectation that the feedback will be positive.

Customers are free to:

• Share positive experiences.
• Raise concerns or criticism.
• Provide suggestions for improvement.

All feedback is valued equally and helps us improve our products and services.

Audacity Capital does not provide financial incentives, gifts, discounts, trading benefits, or any other form of compensation in exchange for positive reviews.

Where feedback forms part of a publicly disclosed research project, survey, or testimonial programme, any applicable disclosures will be clearly communicated.

Audacity Capital recognises the importance of independent review platforms in helping customers make informed decisions.

While we encourage genuine customer feedback across recognised review platforms, we do not control the moderation policies, verification processes, or operational decisions of third-party review providers.

Audacity Capital previously maintained a profile on Trustpilot. During this period, our brand experienced incidents involving impersonation and misuse by third parties.

As a result, our Trustpilot profile became unavailable.

Audacity Capital has never knowingly published fake reviews, purchased reviews, or offered incentives for positive ratings. Our commitment has always been to collect authentic feedback from genuine customers and traders.

We remain committed to transparency and continue to encourage honest reviews wherever our customers choose to share their experiences.

Like many financial services businesses, Audacity Capital has experienced instances of third parties impersonating our brand across various online platforms.

These activities may include:

• Fake social media profiles.
• Fraudulent websites.
• Unauthorised messaging accounts.
• Misleading review profiles.
• Scam communications using our brand identity.

We actively monitor and report suspected impersonation where appropriate and encourage customers to report any suspicious activity to us immediately.

Audacity Capital actively monitors unauthorised use of its brand, trademarks, copyrighted content, and customer materials. Where we identify fake review websites, impersonation profiles, copied content, or other misleading material that infringes our intellectual property or misrepresents our business, we may submit copyright infringement notices (including DMCA takedown requests where applicable), trademark complaints, or other legal requests to the relevant platform or hosting provider.

We also work with review platforms, social media providers, search engines, and hosting companies to report fraudulent content and protect traders from misleading information.

If you believe a review relating to Audacity Capital is fraudulent, misleading, or published by an individual impersonating our brand, please contact us.

When reporting a suspected fake review, please include:

• The platform where the review appears.
• A link to the review (where available).
• Any supporting evidence or screenshots.

Our team will investigate each report and, where appropriate, raise the matter with the relevant platform.

Audacity Capital continuously monitors feedback relating to our services and takes reasonable steps to identify potential fake reviews or misuse of our brand.

Where evidence suggests a review breaches the policies of the platform on which it appears, we may request that the platform conduct its own investigation.

Where appropriate, Audacity Capital may take additional action to protect its intellectual property and reputation, including submitting DMCA notices, trademark infringement complaints, impersonation reports, or other legal requests to remove unauthorised content that misuses our brand or misleads customers.